Despite rising labor and food costs, optimism in the restaurant industry remains strong.
According to Toast’s recent Voice of the Restaurant Industry Survey of ~850 U.S. restaurant decision-makers, 29% of operators are very likely to expand their locations within the next 12 months – a notable rise from 17% in 2022.
Operators are investing in their teams through enhanced training and diversifying revenue channels like delivery, catering, and reservation management – key strategies for meeting changing consumer demands. They’re also embracing technology to streamline operations, with tools such as handheld devices, mobile payments, scheduling software, and voice AI.
While inflation and operational costs remain a challenge, the resilience of the industry is evident, with total restaurant sales expected to top $1.1 trillion in 2024. This outlook signals not only endurance but an ongoing evolution in how restaurants engage with customers and optimize their operations.
Contact us at info@serveitupsafe.com if your team is expanding and needs a reliable food safety training or alcohol training provider!