When I set out to obtain my Food Safety Manager's Certificate and register for a class it was very confusing. I started out on one website and was redirected to another, and then another. Finally I reached a person by phone and was transferred yet again. Eventually I got a hold of a gentleman who frankly scared me half to death. He made it sound like I was taking the Bar Exam! He told me that if I did not pass the first time that they would pay only for the second attempt and that I would need at least 2 weeks to study and be prepared. So, as I was waiting for my materials to arrive I was contacted by Dave from Serve it up Safe and he mentioned that they had a class coming up. In the meantime, I realized that the date I had scheduled with the other company would not work for me. I tried to call the company(Florida Restaurant and Lodging Association) and they told me all they could do was move me to a month later.
In an effort to get this training and certificate as soon as possible I was beyond frustrated and started communication again with Dave. When I ran into issues I contacted the Department of Agriculture to find out that the company that had taken my money and booked my class was not even one they approved! So by now I was beyond ticked off. I called the company back and was finally able to get to a supervisor who refunded me only for the class because I had highlighted the first page of the study guide.
So, that was my frustrating experience with Florida Restaurant and Lodging association; now on to Serve It Up Safe and Dave:
When I explained my situation to Dave via text message not only did he have a class that was available one month sooner, but I only had to pay the amount that I had received back from the other company! I have to admit I was a bit nervous going into the class, but my nerves were quickly calmed and I sat back and soaked in all the material. Dave's teaching strategies were so helpful that not only did I pass, but I received a score of 91%! I cannot thank Dave and Serve It Up safe for taking a terrible, frustrating experience and turning it into a stress free learning experience. I was beyond impressed and recommend them to anyone who is in need of their certificate!
Oh, yeah, and the book that I was not refunded for was not even the right material! It was entry level!!
Sweet Regards,
Erika
Certified Food Safety Manager and Operations Manager of KB Kakes
This was the most informative, easy to understand course I have taken. Dave was very helpful and accommodating to our busy schedule. I would highly recommend this course to anyone!!
Linda D -
"My experience with many training companies is that many of the companies that do
the training/certification/exam's play a pricing game. It seems real good until you
get there-
Cliff L. -
“The last time we got certified we went to a class offered by the Florida Restaurant & Lodging Assoc., and it was good, but Serve It Up Safe! was a much better use of time, more effective (we learned more) and considering all that we got, it was a much better value for the dollar."
Gary P. -
Dave, We absolutely would recommend you to any of our stores as well as other restaurants. You were great!
Josh -
Thanks Dave. I am really impressed with the efficiency and effective of your classes. As I said before, I also forwarded all of your information to anyone and everyone who would benefit from your services. Its good to hear from you.
Greg -
David, during my 60 years on this planet -
Regards, NY John John D.
Serve It Up Safe! delivered exactly what we asked for-
Rob W. -
I took the Serve It Up Safe! Food Safety Manager certification course while in the process of getting my license as a nutritionist/ registered dietitian. Dave Steck’s teaching style is as entertaining as it is effective. I highly recommend this course for both restaurant managers and clinicians needing a review of food safety topics before taking the examination in his class.
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Thanks for the great class…you made it painless & interesting. We all agreed that you are one of the best instructors we have had, and we liked the props...looking forward to 5 years from now!
Cheers, Richard E.
Dave,
I just wanted to thank you for fitting me into your class at the last minute. I have taken that class many times in my 28 years of the industry and yours was truly the best. It is hard to make foodborne illness interesting but you did a great job. Thank you so much.
JoAnn Powell
Executive Chef
Sun-
Sarasota, FL.
Hi David,
I wanted to thank you for the recent food safety training course. I have been through quite a few of these courses and this was definitely one of the best. The class was very informative and to the point and here was not a lot of time wasted on useless information that only confuses you when you take the test. I look forward to using your services again in the near future. Thanks again,
Chef Leo
Leo Dominguez | Executive Chef
Raymond James Stadium
Tampa, FL
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